iOS App Overview

TSplus Remote Support for iPhone & iPad

TSplus Remote Support is now available on iOS, bringing the full power of remote desktop control to your iPhone and iPad. Whether you are a support technician, a system administrator, or simply need to access a remote computer on the go, the iOS app provides a seamless and secure experience.

Download TSplus Remote Support on the App Store:

TSplus Remote Support on iPhone - Connection screen

No account is required to get started — simply enter a remote ID and password to connect instantly.

Key Features

Real-Time Screen Viewing

Access the screen of any Windows or Mac computer connected to TSplus Remote Support. The video stream is smooth and optimized for mobile connections using VP8 codec.

Two Touch Control Modes

Choose the control mode that works best for you:

Touch Mode (Trackpad): Slide your finger to move the remote cursor, tap to click — just like a laptop trackpad.
Cursor Mode (Direct): The cursor follows your finger directly on screen — tap exactly where you want to click.

Switch between modes anytime using the dedicated button in the toolbar.

Right-Click Support

Three convenient ways to right-click:

Long press: Hold your finger on the screen
Toolbar button: Use the dedicated right-click button
Two-finger tap: Tap with two fingers simultaneously

Access all essential controls from a floating toolbar during your session. Send keyboard modifiers (Ctrl, Alt, Shift, Cmd) and execute common shortcuts like Ctrl+C, Ctrl+V, Alt+Tab, and even Ctrl+Alt+Del.

Devices Management

View and manage all your registered devices from the “Devices” tab. See real-time online/offline status, connect with one tap to devices configured for unattended access. Add, remove, and rename devices easily.

Real-Time Chat

Communicate instantly with remote users during support sessions. Send and receive text messages, receive files shared by the remote user with built-in Quick Look preview, and get badge notifications so you never miss a message.

Zoom up to 8x with pinch gestures to see fine details on the remote screen. Navigate the zoomed view by panning with two fingers.

Full Virtual Keyboard

Type on the remote computer using the native iOS keyboard. Full support for special characters, accents, and emojis.

Multi-Monitor Support

Switch seamlessly between multiple monitors on the remote computer. Access all screens from your mobile device.

iPad Support

The app is optimized for iPad as well, taking full advantage of the larger screen for a more comfortable remote control experience.

Requirements

Requirement	Details
iOS version	iOS 13.0 or later
Devices	iPhone and iPad (Universal)
Network	Internet connection required
Account	A TSplus Remote Support account ( 15-day free trial )

A Windows or Mac computer with the TSplus Remote Support client installed is required on the remote side.

Getting Started

Ready to get started? Head over to Get Started on iOS for a step-by-step guide to download the app and connect to your first remote session.

For more details on controlling a remote session, see Control a Remote Session on iOS .