The Computer Information section provides a customizable template for TSplus Remote Support to gather critial Hardware, OS and Software data from the Remote Computer. View all relevant technical information at a glance.
This feature has been designed for experienced users only. If you are unsure of how to customize the template, please use the comprehensive default template provided.
Each section is described by a string of characters in brackets.
For example:
[Computer]
To dispay a registry value, separate the registry key full path and the registry value name with a pipe.
Note that multiple values can be displayed, each separated by a space between the brackets.
For example:
Windows Version = {Registry|HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion|ProductName} {Registry|HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion|CurrentBuild}
To dispay a version of a file, indicate the full path of the file as follow.
For example:
RDP Version = {FileVersion|"C:\Windows\Sysnative\termsrv.dll"}
To dispay the value of an environment variable, indicate the name of the variable as follow.
Hint: Utilize the set
command on Command Prompt to list all the environment variables.
For example:
Computer Name= {Environment|MachineName}
To dispay a line from a file, indicate the line number and the full path of the file as follow.
For example:
Client Version = {FileLine|1|RemoteSupport-version.txt}