Hardware Requirements

TSplus Remote Support supports 32-bit and 64-bit architectures.

Operating System

The TSplus Remote Support connection client is compatible with Microsoft Windows - Windows 7 Service Pack 1 - Windows 8/8.1 - Windows 10 Home & Pro - Windows 11 Home & Pro - Windows Server 2008 R2 Service Pack 1 - Windows Server 2012 or 2012 R2 - Windows Server 2016 - Windows Server 2019 - Windows Server 2022

Software Requirements

The required framework is .NET version 4.5.2 for all supported Windows versions.

Network Requirements

TSplus Remote Support requires an Internet connection.

Depending on the location of the agent and remote computers, and to ensure the best performance, multiple relay servers may be contacted by the Remote Support program. For networks with restrictive network policies, please allow outgoing connetions to domain name * from the agent and the remote computer.