TSplus Remote Work Prerequisites
1. Informations générales
Important: TSplus RemoteWork is not compatible with TSplus RemoteAccess.
It is not possible to install it on a server with TSplus Remote Access already installed.
TSplus Remote Work permet un accès facile au bureau à distance depuis votre bureau à domicile vers votre station de travail au bureau.
Your office workstation (the host) can be any PC running a Windows Professional OS from Windows XP Pro to Windows 11 Pro. Please note that Windows Home, Basic and Family editions are not supported.
The TSplus Remote Work Server is both your Web Portal and Connection Broker. It redirects connection requests to your own office workstation. The Connection Broker can be installed on any Windows system, server, or workstation. The Connection Broker PC can also be remotely accessed like any other one.
El Broker de Conexión generalmente se instala cerca del enrutador de su ISP. Una regla de NAT (Traducción de Direcciones de Red) redirige los puertos HTTP y/o HTTPS (el valor predeterminado es el puerto 80/443) desde la IP externa a la IP LAN de su Broker de Conexión. En esta configuración, su Broker de Conexión es el único sistema expuesto a Internet.
For the most reliable access to your Remote Work Server, a Static Public IP Address is required. If you do not have a Static Public IP Address, you may also try alternative Dynamic DNS services like DynDNS.org or NO-IP.org.
Unlike traditional Remote Desktop services, Remote Work does not require the default remote desktop port (3389) to be exposed to the internet. All traffic is web based, using HTTP/HTTPS. This enables administrators to use SSL certificates for encrypted connections from the outside world.
2. Sistema operativo
Your hardware must use one of the operating systems below:
- Windows 7 Pro
- Windows 8/8.1 Pro
- Windows 10 Pro
- Windows 11 Pro
- Windows Server 2008 SP2/Small Business Server SP2 o 2008 R2 SP1
- Windows Server 2012 o 2012 R2
- Windows Server 2016
- Windows Server 2019
- Windows Server 2022
Tanto las arquitecturas de 32 como de 64 bits son compatibles.
El marco requerido es .NET version 4.5.2 pour toutes les versions de Windows prises en charge.
- If you install Remote Work on a Windows 2008 to 2019 make sure the RDS or Terminal Services roles as well as the RDS Terminal Services licensing role are not installed before installing Remote Work.
If these roles were present, remove them and reboot.
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Windows 10 Home edition is not supported.
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On Windows Server 2016, 15 sessions maximum are allowed for Remote Desktop access.
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Windows Server 2019 Essentials Edition ne prend pas en charge RemoteApp.
3. Paramètres réseau
El servidor de trabajo remoto de TSplus debe tener una dirección IP fija:
Accès à distance (depuis un réseau étendu - WAN)
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Una conexión DSL es recomendable, así como una dirección fija pública. Sin una dirección IP fija, deberías instalar un servicio DNS dinámico como
- The TCP RDP port (by default 3389) must be opened both ways on your firewall.
4. Accessibilité des sessions
Computers must be able to be accessible during remote connection sessions, it is therefore necessary that these computers are powered on, and also that the Standby or Hibernation mode are deactivated. The monitor(s) can be turned off.
If a user makes a mistake and turns off his computer remotely, it is not practical to access it again the next day. The solution consists in activating this GPO: Administrative Templates (Computers) > Start Menu and Taskbar > Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands.
Es posible también directamente a través de la clave del registro:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer > HidePowerOptions (DWORD put to 1)
Finalmente, también es posible a través de TSplus Advanced Security, marcando la casilla "No desconectar" en el mosaico de Personalización del Escritorio Seguro:
Voir this documentation pour plus d'informations.
