Installation
Installation is straightforward. Just run the TSplus Remote Support setup program on the Windows machine you’ve chosen to use as the Remote Support Server.
Please note that you must run this Setup as an Administrator. But don’t worry, Windows will notify you and ask for your agreement.
Bienvenido
Please close any other running programs and click Next.
Licencia de Uso
Click on “Next” to agree to the license.
Configuration du port
By default, the Server de Suporte Remoto listens on port 443, which is the standard HTTPS secured web port.
We recommend to keep using this port.
By default, the web server for Remote Support is configured to use the standard HTTPS port number (443). However, if another web server is already active on this system (IIS for example), the built-in web server of TSplus will experience a port number conflict.
La solución fácil es cambiar estos valores predeterminados (4430, por ejemplo) durante la configuración en este caso.
Configuration de domaine
You can skip this step if you plan on using TSplus Remote Support without any domain name.
We recommend setting a domain name or subdomain name which resolves to the computer you are installing TSplus Remote Support on. Please contact your System Administrator / IT Department if you need help on configuring this domain name. you can test TSplus Remote Support right now by using “localhost” as the domain .
To configure TSplus Remote Support for access using an internet domain name, enter the domain name here and choose which kind of Security Certificate you would like to use, a free certificate generated within Remote Support, or a paid Certificate purchased from a Certificate Authority.
You may also configure your Domain after installation from the Remote Support Web Console.
Install with Free Certificate
Free Certificate is provided by Let’s Encrypt and requires port 80 to be open and available to validate your domain ownership.
Pronto para instalar
Confirmar sus configuraciones y haga clic en Instalar para continuar.
¡Felicidades!
Your TSplus Remote Support Server installation is complete.
Click Finish to open the Remote Support Web Console and start creating Agent accounts!
La versión de prueba gratuita está completamente equipada durante 15 días con 5 Agentes.
Configuración de la cuenta de administrador
Lancez TSplus Remote Support en cliquant sur le raccourci créé sur votre bureau.
The next step is to configure your Remote Support Administrator account.
Enter your Administrator information and click ‘Register’.
You’re now ready to confirm or adjust your server configuration, then jump in and start setting up agent accounts and sharing Windows sessions.
Desinstalar TSplus Remote Support
In order to completely uninstall TSplus Remote Support, go to “C:\Program Files\RemoteSupport” and run the “unins000” application.
Click on yes on the next window to completely remove TSplus Remote Support and all of its components.
The software will be completely uninstalled from your machine.
